YOUR MESSAGE. ANY LANGUAGE.

Vernacular Language Services (VLS) provides professional translation and interpretation services in over 200 languages and dialects to local, state and federal government as well as companies and organizations across numerous industries around the world. We are led by a management team that are multilingual, multicultural and that have multinational public and private sector experience allowing us to bring unique capabilities and skill sets to the language services industry.

 

Customer Focused, Quality Control, Expeditiousness

The foundation of our business is built on three management principles we call CQE.

Customer Focused
We believe that it all begins and ends with the customer.  Therefore, everything we do as a company is with this in mind.  We keenly listen to our customers to understand their requirements and who they are and then deliver on their needs with an unrelenting commitment to quality and service excellence.

 

Quality Control
Being absolutely committed to customer satisfaction requires a keen eye on quality control.  Our quality control is a 3 step process that starts with effective recruiting, diligent project management and insightful customer feedback.  All three processes work together as one integrated whole that ultimately allows us to deliver a high level of service to our customers.

 

quality control process

 

Expeditiousness

Whether it is a translated document needed next day or a face to face interpretation assignment needed in a few hours, Vernacular delivers!  We understand the time sensitivity and urgency of our customers and the industry as a whole, and therefore, work with that same sense of expeditiousness in order to deliver projects on time.